Frequently asked questions

A connected training loop for cycling: plan a route around real conditions, ride it, and see how it moves your longer-term fitness. Route planning, ride analysis, and training load live in one place instead of three separate apps.

No. You can plan routes and browse conditions with nothing connected. To log rides you'll either connect a service (Ride with GPS or Wahoo), drop in a .fit or .gpx file from any device, or ride indoors in the RideIndex mobile app.

Yes — route planning, ride analysis, and Fitness/Fatigue/Form tracking are free, with no cap on saved routes or ride history. Structured workouts, calendar planning, projected conditions, indoor training, and AI assistant access are part of Pro.

Garmin Connect, Ride with GPS and Wahoo connect directly, and new rides sync in automatically. You can also send routes and rides back to Ride with GPS. Garmin only shares rides recorded after you connect, so bring your earlier Garmin history in as .fit files. If your history lives on Strava, request a bulk export from Strava and drop it in. For anything else — Hammerhead, Polar, or any other device — drop in the .fit or .gpx file it exports; it lands the same way.

Yes, two ways. Connect Intervals.icu in RideIndex and the structured workouts on your calendar are sent there; if your Intervals.icu account is connected to Zwift or Rouvy, they arrive there too. Zwift lists the coming week under Custom Workouts, and Rouvy shows the day's workout as its workout of the day. Or download any workout as a .zwo file and import it yourself: Rouvy's Import from file works in the app or on the web, and Zwift reads workout files from its Workouts folder on a Mac or PC. RideIndex doesn't connect to Zwift or Rouvy directly. Structured workouts are part of Pro.

Yes, but spots are limited for now. Strava caps how many riders a new app can connect until Strava reviews it, and we're working through that process. If the Strava connection is full when you try, request a bulk export from Strava and drop it in, or connect Ride with GPS or Wahoo instead. We'll open Strava up to everyone as soon as Strava approves.

Yes. Connect Garmin Connect under Settings → Connections and every ride your Garmin device syncs from then on lands in RideIndex automatically. You can also send routes to your Garmin as courses, and, with Pro, structured workouts from your calendar. Garmin doesn't share rides from before you connect, so for your history, export .fit files from Garmin Connect (or request a bulk export from Strava) and upload them on the Import page.

Yes, any time — rides export as GPX, TCX, FIT, or KML, and routes export back to formats like Ride with GPS reads. Nothing is locked in.

No. RideIndex doesn't run its own model over your training data to coach you behind the scenes. If you want to work with your data conversationally, you connect the AI assistant you already use — Claude, ChatGPT, or another MCP-capable client — and it acts as your client, not RideIndex's.

Three steps: authorize the connection, pick what it can access, and start asking it about your training. You choose the client, the permissions, and when to disconnect it.

See the Connect walkthrough →

It can draft changes — a workout, a calendar move — but RideIndex requires your approval before anything is written. The assistant proposes; you confirm.

Fitness is your 42-day average training load — it rises only with consistency. Fatigue is the same measure over 7 days, so it reacts quickly to hard training or rest. Form is yesterday's Fitness minus Fatigue, a read on the balance between the two.

No — it's informational, describing the balance between your longer- and shorter-term training load. It isn't a medical assessment or a training recommendation. Talk to a doctor or coach before changing your training based on it, especially with any health condition.

Treat them as suggestions, not guarantees. Auto-routed paths can include busy roads, no shoulder, gravel, or closed sections that the underlying map data doesn't capture — review a route before you ride it.

Read the full Safety Notice →

It's a forecast, not a guarantee, and it can change quickly — especially in mountains, near coasts, or during storms. Verify conditions before you head out.

Yes, from Settings → Billing. Cancelling stops renewal at the end of your current billing period — you keep Pro access until then, and nothing is deleted.

Go to Settings → Billing →

It stays put. Export it whenever you want from your rides and routes, and delete your account from Settings if you'd rather it be removed entirely.

Go to Settings →